[et_pb_section fb_built=”1″ custom_padding_last_edited=”on|tablet” next_background_color=”#616ce1″ admin_label=”Hero” _builder_version=”3.22″ use_background_color_gradient=”on” background_color_gradient_start=”rgba(214,218,255,0.7)” background_color_gradient_end=”rgba(214,218,255,0.3)” background_color_gradient_type=”radial” background_color_gradient_direction_radial=”top left” background_color_gradient_start_position=”50%” background_color_gradient_overlays_image=”on” background_image=”https://mytelugu.co.uk/wp-content/uploads/2021/03/therapist-12-1.png” parallax=”on” custom_margin=”||||false” custom_padding=”14vw||4vw||false|false” custom_padding_tablet=”||50px|” custom_padding_phone=”” bottom_divider_style=”curve” bottom_divider_height=”2.5vw”][et_pb_row _builder_version=”3.25″ animation_style=”fade”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.9.0″ text_font=”||||||||” text_font_size=”18px” text_line_height=”2em” header_font=”Montserrat|300|||||||” header_font_size=”50px” header_line_height=”1.4em” text_orientation=”center” max_width=”700px” module_alignment=”center” header_font_size_tablet=”40px” header_font_size_phone=”32px” header_font_size_last_edited=”on|desktop”]

Frequently Asked Questions

 

[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ admin_label=”FAQ” _builder_version=”3.22″ background_color=”#616ce1″ custom_padding=”54px|0px|54px|0px|false|false”][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” _builder_version=”3.25″][et_pb_column type=”1_2″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_toggle title=”What resources/ material do you provide and how?” open=”on” open_toggle_text_color=”#000000″ open_toggle_background_color=”#ffffff” closed_toggle_text_color=”#000000″ closed_toggle_background_color=”#ffffff” _builder_version=”4.9.0″ title_level=”h4″ title_font=”Montserrat|500|||||||” title_line_height=”1.4em” body_font_size=”16px” body_line_height=”2em” custom_padding=”30px|40px|30px|40px|true|true” animation_style=”fade” border_radii=”on|10px|10px|10px|10px” border_width_all=”0px” box_shadow_style=”preset1″ box_shadow_blur=”30px” box_shadow_color=”rgba(0,0,0,0.06)”]

Each child gets login details to student portal where they can access all the resources such as work sheets, tracking sheets, links to audio/video files etc.  These are structured as per week numbers for ease of organizing. These sheets can be downloaded for offline practise and writing.

You will also be sent Telugu textbook as per your child’s level. This will be used for weekly homework and reference

[/et_pb_toggle][et_pb_toggle title=”What is the frequency and duration of the class? ” open=”on” open_toggle_text_color=”#000000″ open_toggle_background_color=”#ffffff” closed_toggle_text_color=”#000000″ closed_toggle_background_color=”#ffffff” _builder_version=”4.9.0″ title_level=”h4″ title_font=”Montserrat|500|||||||” title_line_height=”1.4em” body_font_size=”16px” body_line_height=”2em” custom_padding=”30px|40px|30px|40px|true|true” animation_style=”fade” hover_enabled=”0″ border_radii=”on|10px|10px|10px|10px” border_width_all=”0px” box_shadow_style=”preset1″ box_shadow_blur=”30px” box_shadow_color=”rgba(0,0,0,0.06)” sticky_enabled=”0″]

Classes are weekly, duration of class is 55 mins

[/et_pb_toggle][et_pb_toggle title=”What is Fast Track?” open_toggle_text_color=”#000000″ open_toggle_background_color=”#ffffff” closed_toggle_text_color=”#000000″ closed_toggle_background_color=”#ffffff” _builder_version=”4.9.0″ title_level=”h4″ title_font=”Montserrat|500|||||||” title_line_height=”1.4em” body_font_size=”16px” body_line_height=”2em” custom_padding=”30px|40px|30px|40px|true|true” animation_style=”fade” border_radii=”on|10px|10px|10px|10px” border_width_all=”0px” box_shadow_style=”preset1″ box_shadow_blur=”30px” box_shadow_color=”rgba(0,0,0,0.06)”]

Fast Track is for children over 11 years who are expected to learn faster and hence move the levels faster than the younger children. They will have condensed curriculum and will be moved quickly to next level, upon successful completion of the previous level

[/et_pb_toggle][et_pb_toggle title=”Are the teachers from UK?” open_toggle_text_color=”#000000″ open_toggle_background_color=”#ffffff” closed_toggle_text_color=”#000000″ closed_toggle_background_color=”#ffffff” _builder_version=”4.9.0″ title_level=”h4″ title_font=”Montserrat|500|||||||” title_line_height=”1.4em” body_font_size=”16px” body_line_height=”2em” custom_padding=”30px|40px|30px|40px|true|true” animation_style=”fade” border_radii=”on|10px|10px|10px|10px” border_width_all=”0px” box_shadow_style=”preset1″ box_shadow_blur=”30px” box_shadow_color=”rgba(0,0,0,0.06)”]

No, our teachers from India, each with over 15 years of teaching experience. They currently teach Telugu to primary and secondary school children at various top notch schools in AP & Telangana

[/et_pb_toggle][et_pb_toggle title=”How communicative are the teachers in English?” open_toggle_text_color=”#000000″ open_toggle_background_color=”#ffffff” closed_toggle_text_color=”#000000″ closed_toggle_background_color=”#ffffff” _builder_version=”4.9.0″ title_level=”h4″ title_font=”Montserrat|500|||||||” title_line_height=”1.4em” body_font_size=”16px” body_line_height=”2em” custom_padding=”30px|40px|30px|40px|true|true” animation_style=”fade” border_radii=”on|10px|10px|10px|10px” border_width_all=”0px” box_shadow_style=”preset1″ box_shadow_blur=”30px” box_shadow_color=”rgba(0,0,0,0.06)”]

Teachers have a good English fluency to speak in English when necessary, however most of the conversation happens in Telugu

[/et_pb_toggle][et_pb_toggle title=”My preferred timeslot is not available” open_toggle_text_color=”#000000″ open_toggle_background_color=”#ffffff” closed_toggle_text_color=”#000000″ closed_toggle_background_color=”#ffffff” _builder_version=”4.9.0″ title_level=”h4″ title_font=”Montserrat|500|||||||” title_line_height=”1.4em” body_font_size=”16px” body_line_height=”2em” custom_padding=”30px|40px|30px|40px|true|true” animation_style=”fade” border_radii=”on|10px|10px|10px|10px” border_width_all=”0px” box_shadow_style=”preset1″ box_shadow_blur=”30px” box_shadow_color=”rgba(0,0,0,0.06)”]

Please contact us through contact us page or by emailing He***@My******.uk. We will inform if we can start a new batch at your preferred timeslot. 

[/et_pb_toggle][et_pb_toggle title=”What data do you collect? Are you GDPR compliant?” open_toggle_text_color=”#000000″ open_toggle_background_color=”#ffffff” closed_toggle_text_color=”#000000″ closed_toggle_background_color=”#ffffff” _builder_version=”4.9.0″ title_level=”h4″ title_font=”Montserrat|500|||||||” title_line_height=”1.4em” body_font_size=”16px” body_line_height=”2em” custom_padding=”30px|40px|30px|40px|true|true” animation_style=”fade” border_radii=”on|10px|10px|10px|10px” border_width_all=”0px” box_shadow_style=”preset1″ box_shadow_blur=”30px” box_shadow_color=”rgba(0,0,0,0.06)”]

We collect only basic details such as name, email id and age. We are GDPR compliant. We securely host the website and learning portal on industry best hosting servers. We will provide the information we keep on you when you request. We don’t store payment card details on our website, it is handled by Paypal

[/et_pb_toggle][et_pb_toggle title=”Do I have to attend the parents information session to Enrol for MyTelugu classes?” open_toggle_text_color=”#000000″ open_toggle_background_color=”#ffffff” closed_toggle_text_color=”#000000″ closed_toggle_background_color=”#ffffff” _builder_version=”4.9.0″ title_level=”h4″ title_font=”Montserrat|500|||||||” title_line_height=”1.4em” body_font_size=”16px” body_line_height=”2em” custom_padding=”30px|40px|30px|40px|true|true” animation_style=”fade” border_radii=”on|10px|10px|10px|10px” border_width_all=”0px” box_shadow_style=”preset1″ box_shadow_blur=”30px” box_shadow_color=”rgba(0,0,0,0.06)”]

No, Its not required. You can proceed with submitting your slot preference without attending the parents session

[/et_pb_toggle][et_pb_toggle title=”What is the starting age limit?” open_toggle_text_color=”#000000″ open_toggle_background_color=”#ffffff” closed_toggle_text_color=”#000000″ closed_toggle_background_color=”#ffffff” _builder_version=”4.9.0″ title_level=”h4″ title_font=”Montserrat|500|||||||” title_line_height=”1.4em” body_font_size=”16px” body_line_height=”2em” custom_padding=”30px|40px|30px|40px|true|true” animation_style=”fade” border_radii=”on|10px|10px|10px|10px” border_width_all=”0px” box_shadow_style=”preset1″ box_shadow_blur=”30px” box_shadow_color=”rgba(0,0,0,0.06)”]

Recommended age to start is 5 years, children at reception age (4 years) will be taken but some additional help might be required from parent on some activities(writing, tracing etc)

 

[/et_pb_toggle][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_toggle title=”Are the classes online, will this change after lockdown? ” open=”on” open_toggle_text_color=”#000000″ open_toggle_background_color=”#ffffff” closed_toggle_text_color=”#000000″ closed_toggle_background_color=”#ffffff” _builder_version=”4.9.0″ title_level=”h4″ title_font=”Montserrat|500|||||||” title_line_height=”1.4em” body_font_size=”16px” body_line_height=”2em” custom_padding=”30px|40px|30px|40px|true|true” animation_style=”fade” border_radii=”on|10px|10px|10px|10px” border_width_all=”0px” box_shadow_style=”preset1″ box_shadow_blur=”30px” box_shadow_color=”rgba(0,0,0,0.06)” locked=”off”]

Classes are conducted online in small groups. This will remain online after lockdown

[/et_pb_toggle][et_pb_toggle title=”How do I know what Level my child is?” open_toggle_text_color=”#000000″ open_toggle_background_color=”#ffffff” closed_toggle_text_color=”#000000″ closed_toggle_background_color=”#ffffff” _builder_version=”4.9.0″ title_level=”h4″ title_font=”Montserrat|500|||||||” title_line_height=”1.4em” body_font_size=”16px” body_line_height=”2em” custom_padding=”30px|40px|30px|40px|true|true” animation_style=”fade” border_radii=”on|10px|10px|10px|10px” border_width_all=”0px” box_shadow_style=”preset1″ box_shadow_blur=”30px” box_shadow_color=”rgba(0,0,0,0.06)” locked=”off”]

We will provide guidance based on a pre-assessment

[/et_pb_toggle][et_pb_toggle title=”Will you mix wider age group children in same class?” open_toggle_text_color=”#000000″ open_toggle_background_color=”#ffffff” closed_toggle_text_color=”#000000″ closed_toggle_background_color=”#ffffff” _builder_version=”4.9.0″ title_level=”h4″ title_font=”Montserrat|500|||||||” title_line_height=”1.4em” body_font_size=”16px” body_line_height=”2em” custom_padding=”30px|40px|30px|40px|true|true” animation_style=”fade” border_radii=”on|10px|10px|10px|10px” border_width_all=”0px” box_shadow_style=”preset1″ box_shadow_blur=”30px” box_shadow_color=”rgba(0,0,0,0.06)” locked=”off”]

No, we will try to group children of same level AND similar age in one group

[/et_pb_toggle][et_pb_toggle title=”My child can speak Telugu or already knows some level of Telugu, which level he/she would start?” open_toggle_text_color=”#000000″ open_toggle_background_color=”#ffffff” closed_toggle_text_color=”#000000″ closed_toggle_background_color=”#ffffff” _builder_version=”4.9.0″ title_level=”h4″ title_font=”Montserrat|500|||||||” title_line_height=”1.4em” body_font_size=”16px” body_line_height=”2em” custom_padding=”30px|40px|30px|40px|true|true” animation_style=”fade” border_radii=”on|10px|10px|10px|10px” border_width_all=”0px” box_shadow_style=”preset1″ box_shadow_blur=”30px” box_shadow_color=”rgba(0,0,0,0.06)” locked=”off”]

Each child will be assessed for all 4 skills (speaking, listening, reading and writing) and will be placed at appropriate level. Ideally a child who can speak but can’t write will be starting at Level 1

[/et_pb_toggle][et_pb_toggle title=”How is the fee charged?” open_toggle_text_color=”#000000″ open_toggle_background_color=”#ffffff” closed_toggle_text_color=”#000000″ closed_toggle_background_color=”#ffffff” _builder_version=”4.9.0″ title_level=”h4″ title_font=”Montserrat|500|||||||” title_line_height=”1.4em” body_font_size=”16px” body_line_height=”2em” custom_padding=”30px|40px|30px|40px|true|true” animation_style=”fade” hover_enabled=”0″ border_radii=”on|10px|10px|10px|10px” border_width_all=”0px” box_shadow_style=”preset1″ box_shadow_blur=”30px” box_shadow_color=”rgba(0,0,0,0.06)” locked=”off” sticky_enabled=”0″]

Fee will be charged automatically on monthly billing cycle through Paypal. 

[/et_pb_toggle][et_pb_toggle title=”What is the cancellation policy?” open_toggle_text_color=”#000000″ open_toggle_background_color=”#ffffff” closed_toggle_text_color=”#000000″ closed_toggle_background_color=”#ffffff” _builder_version=”4.9.0″ title_level=”h4″ title_font=”Montserrat|500|||||||” title_line_height=”1.4em” body_font_size=”16px” body_line_height=”2em” custom_padding=”30px|40px|30px|40px|true|true” animation_style=”fade” border_radii=”on|10px|10px|10px|10px” border_width_all=”0px” box_shadow_style=”preset1″ box_shadow_blur=”30px” box_shadow_color=”rgba(0,0,0,0.06)” locked=”off”]

You will need to provide 2 weeks notice before the next billing cycle. Billing cycle date will be mentioned in the email you would receive while enrolling into the class

[/et_pb_toggle][et_pb_toggle title=”I have 2 children, will they be in same group?” open_toggle_text_color=”#000000″ open_toggle_background_color=”#ffffff” closed_toggle_text_color=”#000000″ closed_toggle_background_color=”#ffffff” _builder_version=”4.9.0″ title_level=”h4″ title_font=”Montserrat|500|||||||” title_line_height=”1.4em” body_font_size=”16px” body_line_height=”2em” custom_padding=”30px|40px|30px|40px|true|true” animation_style=”fade” border_radii=”on|10px|10px|10px|10px” border_width_all=”0px” box_shadow_style=”preset1″ box_shadow_blur=”30px” box_shadow_color=”rgba(0,0,0,0.06)” locked=”off”]

We will try to place them in same group if they are of similar age group and proficiency level. But it depends on available places in chosen slot

[/et_pb_toggle][et_pb_toggle title=”Will the class be over Zoom? Will the class be recorded? ” open_toggle_text_color=”#000000″ open_toggle_background_color=”#ffffff” closed_toggle_text_color=”#000000″ closed_toggle_background_color=”#ffffff” _builder_version=”4.9.0″ title_level=”h4″ title_font=”Montserrat|500|||||||” title_line_height=”1.4em” body_font_size=”16px” body_line_height=”2em” custom_padding=”30px|40px|30px|40px|true|true” animation_style=”fade” border_radii=”on|10px|10px|10px|10px” border_width_all=”0px” box_shadow_style=”preset1″ box_shadow_blur=”30px” box_shadow_color=”rgba(0,0,0,0.06)” locked=”off”]

Yes, the class will be over Zoom. We record some classess for teacher training purposes. We ask Parent consent before using material from recordings in our marketing content.

[/et_pb_toggle][et_pb_toggle title=”Are you UK based company?” open_toggle_text_color=”#000000″ open_toggle_background_color=”#ffffff” closed_toggle_text_color=”#000000″ closed_toggle_background_color=”#ffffff” _builder_version=”4.9.0″ title_level=”h4″ title_font=”Montserrat|500|||||||” title_line_height=”1.4em” body_font_size=”16px” body_line_height=”2em” custom_padding=”30px|40px|30px|40px|true|true” animation_style=”fade” border_radii=”on|10px|10px|10px|10px” border_width_all=”0px” box_shadow_style=”preset1″ box_shadow_blur=”30px” box_shadow_color=”rgba(0,0,0,0.06)” locked=”off”]

Yes, we are UK based company

[/et_pb_toggle][et_pb_toggle title=”I am not happy with the class, what is your Refund Policy” open_toggle_text_color=”#000000″ open_toggle_background_color=”#ffffff” closed_toggle_text_color=”#000000″ closed_toggle_background_color=”#ffffff” _builder_version=”4.9.0″ title_level=”h4″ title_font=”Montserrat|500|||||||” title_line_height=”1.4em” body_font_size=”16px” body_line_height=”2em” custom_padding=”30px|40px|30px|40px|true|true” animation_style=”fade” border_radii=”on|10px|10px|10px|10px” border_width_all=”0px” box_shadow_style=”preset1″ box_shadow_blur=”30px” box_shadow_color=”rgba(0,0,0,0.06)” locked=”off”]

We will refund the full amount if you decide to cancel with in 14 days from 1st class

[/et_pb_toggle][/et_pb_column][/et_pb_row][et_pb_row _builder_version=”3.25″ custom_padding=”27px|0px|27px|0px|false|false”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_button button_url=”https://mytelugu.co.uk/contact/” url_new_window=”on” button_text=”Ask A Question” button_alignment=”center” _builder_version=”4.9.0″ custom_button=”on” button_text_size=”14px” button_text_color=”#ffffff” button_bg_color=”#7f8dff” button_border_color=”rgba(0,0,0,0)” button_border_radius=”100px” button_letter_spacing=”2px” button_font=”Montserrat|||on|||||” custom_padding=”16px|30px|16px|30px|true|true” box_shadow_style=”preset3″ box_shadow_color=”rgba(127,141,255,0.4)” button_letter_spacing_hover=”2px” locked=”off” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”on” button_letter_spacing__hover=”2px” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][/et_pb_button][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|tablet” admin_label=”How it Works” _builder_version=”3.22″ background_color=”#f2f6fc” background_image=”https://mytelugu.co.uk/wp-content/uploads/2021/03/therapist-10.png” parallax=”on” custom_padding=”100px|0px|100px|0px|true|false” custom_padding_tablet=”40px||40px||true” custom_padding_phone=””][et_pb_row _builder_version=”3.25″ locked=”off”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.27.4″ text_font=”||||||||” text_font_size=”16px” text_line_height=”2em” header_font=”||||||||” header_2_font=”Montserrat|300|||||||” header_2_font_size=”40px” header_2_line_height=”1.4em” header_5_font=”||||||||” header_5_text_color=”#7f8dff” header_5_line_height=”2em” text_orientation=”center” max_width=”700px” module_alignment=”center” header_2_font_size_tablet=”” header_2_font_size_phone=”30px” header_2_font_size_last_edited=”on|phone” locked=”off”]

How Do I Get Started?

[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row _builder_version=”4.9.0″][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_blurb title=”Enrol for an Event” url=”https://mytelugu.co.uk/events/” url_new_window=”on” use_icon=”on” font_icon=”%%128%%” icon_color=”#7f8dff” use_icon_font_size=”on” icon_font_size=”64px” _builder_version=”4.9.0″ header_font=”Montserrat|500|||||||” body_font=”||||||||” body_line_height=”2em” text_orientation=”center” animation_style=”fade” animation_delay=”200ms” animation=”off” locked=”off”]

Enroll for the next parent session or  to the classess using the Enroll button

[/et_pb_blurb][/et_pb_column][/et_pb_row][/et_pb_section]

Contact us
Kemp House, 152 - 160 City Road, London EC1V 2NX

+447597062898

Monday - Sunday: 8 AM - 5 PM